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keithseabournAsked on July 15, 2022 at 6:11 PM
How do I customize the email sent to approvers? I see 3 email types: 1) Notification which is sent to me the form owner when a form is submitted and 2) Autoresponder which is sent to the person who filled the form. 3) In the Approval Workflow, I can customize the email sent when APPROVED or DENIED.
How do I customize the email sent to the approver? Is there a fourth email type for the email sent to approvers? Thank you. (see attached screenshot of approver email)
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Rhina JotForm SupportReplied on July 15, 2022 at 10:35 PM
Hi keithseabourn!
Thanks for reaching out to Jotform Support.
To update the approver request email follow the steps below:
On your Approvals page click on "Settings" on your Approval element:
Scroll down and click on Edit on the "Customize Approval Request Email" option.
This should route you to the Approval email:
Please try this and let us know how if you need further assistance.
Thanks keithseabourn!