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  • Profile Image

    Confirm Email feature seems to not work.

    Asked by BigSkyDM on August 18, 2014 at 06:25 PM

    I've set up the confirm email address on my form.  When testing it live, and entering in an email "matching" address, it's coming up as not matching, and not allowing the process to finish.  Looking at either some setting done wrong on my end, or a bug.  Any help would be appreciated.

    Page URL:
    http://www.jesusourboss.com/index.php/events/fundraisers

    Screenshot
    confirm email email confirmation
  • Profile Image
    JotForm Support

    Answered by Welvin on August 18, 2014 at 08:44 PM

    Hi,

    Your field validation is set to Alphanumeric, should be EMAIL:

    Change it to Email, as advised.

    Thank you!