Confirm Email feature seems to not work.

  • BigSkyDM
    Asked on August 18, 2014 at 6:25 PM

    I've set up the confirm email address on my form.  When testing it live, and entering in an email "matching" address, it's coming up as not matching, and not allowing the process to finish.  Looking at either some setting done wrong on my end, or a bug.  Any help would be appreciated.

    Jotform Thread 417663 Screenshot
  • Welvin Support Team Lead
    Replied on August 18, 2014 at 8:44 PM

    Hi,

    Your field validation is set to Alphanumeric, should be EMAIL:

    Confirm Email feature seems to not work Screenshot 20

    Change it to Email, as advised.

    Thank you!