What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    INCORRECT MONTHLY PLAN LINKED TO ACCOUNT

    Asked by TJACKSON97 on August 18, 2014 at 09:36 PM

    HELLO THERE,

     

    A few months ago (June, 2014), I upgraded to the $9.95/mo w/1000 monthly submissions, however, when looking at my plan, it shows me 100 monthly submission allowed, please advise?

     

    Thanks,

     

    Toni Jackson

    monthly plan Submissions thanks hello upgraded
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    JotForm Support

    Answered by BDAVID on August 18, 2014 at 10:46 PM

    We apologize for the inconvenience, this problem has been fixed, your account is now in a Premium status. If you have another question non-related to this one, please open a new thread we will be glad to assist you.