INCORRECT MONTHLY PLAN LINKED TO ACCOUNT

  • TJACKSON97
    Asked on August 18, 2014 at 9:36 PM

    HELLO THERE,

     

    A few months ago (June, 2014), I upgraded to the $9.95/mo w/1000 monthly submissions, however, when looking at my plan, it shows me 100 monthly submission allowed, please advise?

     

    Thanks,

     

    Toni Jackson

  • David JotForm Support Manager
    Replied on August 18, 2014 at 10:46 PM

    We apologize for the inconvenience, this problem has been fixed, your account is now in a Premium status. If you have another question non-related to this one, please open a new thread we will be glad to assist you.