What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
List of forms not being displayed when sharing with sub-accounts.Asked by premedia on August 19, 2014 at 01:29 AM
We need to be able to assign specific forms to users. However, when selecting the "Select Forms" radio button - which should show around a dozen forms to pick from, we see nothing.
Is our folder structure messing with something?
I'm sorry for the trouble caused to you.
I did check your account and I am able to replicate the issue you are having. When "Select from my forms" check box is checked, it does not list any forms to share with the sub user account.
I am not sure what is causing this issue in your account as it works as expected in my own account.
I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.
This is caused by incorrect forms/folders data being returned by our api and causing the list to break. We are working on fixing this ASAP. I will update you here once it is fixed.