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List of forms not being displayed when sharing with sub-accounts.Asked by premedia on August 19, 2014 at 01:29 AM
We need to be able to assign specific forms to users. However, when selecting the "Select Forms" radio button - which should show around a dozen forms to pick from, we see nothing.
Is our folder structure messing with something?
I'm sorry for the trouble caused to you.
I did check your account and I am able to replicate the issue you are having. When "Select from my forms" check box is checked, it does not list any forms to share with the sub user account.
I am not sure what is causing this issue in your account as it works as expected in my own account.
I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.
This is caused by incorrect forms/folders data being returned by our api and causing the list to break. We are working on fixing this ASAP. I will update you here once it is fixed.