What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account suspended. Please activate my account.

    Asked by nisanci93 on August 19, 2014 at 04:12 AM

    Hello,

     

    my user name : nisanci93

     

     

    I want to login but I get the error.I did not do anything

     

    "Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue."

     

     

    I don't know why this was. Could you please open my account back? Please help. Thanks

    block name User Name thanks hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 19, 2014 at 09:03 AM

    Hello nisanci93,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!