What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Languages button for translation not working in form editor.

    Asked by Mbleseri on August 19, 2014 at 06:57 AM

    i have this form

     

    http://form.jotformeu.com/form/42300555492349?

    and i want to edit languages because, i don't know why, they were all mixed up. When i try to edit my form, clicking on the Languages button will not work. The button is not opening the languages window. 

    The form is not embeded but i conect it with my website through the link.

    Please help

    Page URL:
    http://www.mbleseri.com/

    Screenshot
    translation button not working mixed jotformeu all and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 19, 2014 at 10:13 AM

    Hello Mbleseri,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. Clicking on the "Languages" button does not respond. I am not sure what is causing this issue. 

    I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 19, 2014 at 12:57 PM

    Since Ashwin is saying that he has removed all questions and features on a cloned form,  my guess is that one of the current translations has a character that is braking the button. 

    My recommendation would be to use the revision history to revert the form back in time until you find a version that does not have this problem. 

    http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-