Languages button for translation not working in form editor.

  • Profile Image
    Mbleseri
    Asked on August 19, 2014 at 06:57 AM

    i have this form

     

    http://form.jotformeu.com/form/42300555492349?

    and i want to edit languages because, i don't know why, they were all mixed up. When i try to edit my form, clicking on the Languages button will not work. The button is not opening the languages window. 

    The form is not embeded but i conect it with my website through the link.

    Please help

  • Profile Image
    ashwin_d
    Answered on August 19, 2014 at 10:13 AM

    Hello Mbleseri,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. Clicking on the "Languages" button does not respond. I am not sure what is causing this issue. 

    I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    aytekin
    Answered on August 19, 2014 at 12:57 PM

    Since Ashwin is saying that he has removed all questions and features on a cloned form,  my guess is that one of the current translations has a character that is braking the button. 

    My recommendation would be to use the revision history to revert the form back in time until you find a version that does not have this problem. 

    http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-