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    Languages button for translation not working in form editor.

    Asked by Mbleseri on August 19, 2014 at 06:57 AM

    i have this form



    and i want to edit languages because, i don't know why, they were all mixed up. When i try to edit my form, clicking on the Languages button will not work. The button is not opening the languages window. 

    The form is not embeded but i conect it with my website through the link.

    Please help

    Page URL:

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    JotForm Support

    Answered by ashwin_d on August 19, 2014 at 10:13 AM

    Hello Mbleseri,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. Clicking on the "Languages" button does not respond. I am not sure what is causing this issue. 

    I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Founder

    Answered by aytekin on August 19, 2014 at 12:57 PM

    Since Ashwin is saying that he has removed all questions and features on a cloned form,  my guess is that one of the current translations has a character that is braking the button. 

    My recommendation would be to use the revision history to revert the form back in time until you find a version that does not have this problem.