iPhones and iPads our struggling with one of our forms because it has a distance widget on it, is there any way round it?

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    BulldogRescue
    Asked on August 19, 2014 at 08:07 AM
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    KadeJM
    Answered on August 19, 2014 at 10:57 AM

    I tested this on my iPhone and I can confirm that that it is working. Please see my screenshot test results below. I additionally tried a few different cities and it worked each time. The most I noticed was that it tended to take a little while but it still worked on my end.

    Can you please describe more about the problem you are seeing on your end?

     

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    BulldogRescue
    Answered on August 20, 2014 at 04:35 AM

    yes, sorry you need to click the submit button for the issue to present, it will display Please Wait and then Freeze. I have added an iFrame version but obvioulsy cannot test it as I don't have an iPhone :)

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    jedcadorna
    Answered on August 20, 2014 at 08:00 AM

    When I submitted your form after I got redirected to your thank you page I got an error. Are you referring to this error?

    I'm trying to replicate the error on my end by creating a form with same widget that you have on that form but I was able to submit properly. Can you please tell us what error or problem you encounter after submitting a form?

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    BulldogRescue
    Answered on August 20, 2014 at 09:15 AM

    No that's a server problem - did you use the link I've just put on to use with an iPhone as I can't test the thank you bit on that as I don't have an iPhone. It' if you use the standard form and try to submit from what people are telling me

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    jedcadorna
    Answered on August 20, 2014 at 11:23 AM

    I have tested your form http://form.jotformeu.com/form/30235913884356 and was able to submit and redirected successfully. I have used an emulator online to test your form since I don't have an iphone to test this.

    You mention about embedding your form using an iframe? If you have a website where your form is embedded can you please share to us so we can check as I was just testing your form using your standalone form URL.