What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Taxes are NOT calculating properly

    Asked by TheLifestyleBroker on August 19, 2014 at 08:57 AM

    The accommodations tax of 11% is NOT calculating properly on my forms. 

    Example on a recent submission:

    Rent amount $1,330

    Tax 11%

    Should be $146.30

    Tax was calculated at $37.95


    THIS IS A HUGE PROBLEM. And I have suspected it on my other forms also. Here are the forms that need to be inspected.





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on August 19, 2014 at 11:25 AM


    The tax calculation was correct. Here's the proof based on your form settings:


    Since "$1,330 - Peak: 2 Weeks"  from the "________ PEAK - RENT 1-3 WEEKS – PEAK ________  " category is exempted from the tax calculation. Only both $250 USD and $95 USD are calculated. So, 250 + 95 = 345 x 0.11 = 37.95.

    So far, tax calculation to all the forms are correct. Just one thing to note, you have some exceptions:

    If you don't want to exempt every item from the tax calculation, uncheck the items.

    Thank you!