Can you get more submission space free?

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    Asked on September 02, 2011 at 04:55 AM

    I would like to know if there was a way to get more submission space for free, without uprading. Could you please tell me? 

    Oh! One more thing. Can you delete acounts? I would like to know this because if i can't get more submission space than i will be deleting my account and finding a better programe that allows infinate submission space.


    Thank you,


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    Answered on September 02, 2011 at 05:39 AM

    Hello Gladde,

    Unfortunately we do not allow an increase with the allowance in available space.  As you can see, the upload spaces has recently been increased from 10MB to 100MB.  If 100MB free space is not enough for you, then you will have to upgrade to Premium or Professional subscription.

    If you wish to have a copy of your file uploads, you may want to consider using Dropbox and have it integrated with your account here in JotForm.  Dropbox allows you to receive your submissions to your own computer and has an initial allowance of 2GB storage to their servers. You can read more information about Dropbox and JotForm integration on this page.  Another option is having your form integrated to your own hosting account or website via FTP.  Both processes have the capacity to forward submissions that you receive here in Jotform go to your Dropbox and/or FTP accounts.

    And yes, we can delete accounts.  If you wish for your account to be deleted, just let us know.

    If you have other questions or concerns, please don't hesitate to start a topic and we'll be around to assist you.

    Thanks and warm regards,