What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to change my user name?

    Asked by prestigedocuments on August 19, 2014 at 12:23 PM

    When I send a form via email, it says it's from "prestigedocuments" which is my user name instead of my entire business name of Prestige Document Services.  Is there a way to fix this?



  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 19, 2014 at 02:01 PM

    Yes, we can do that for you. Do you wish to change it to prestigedocumentservices ?

    Please have in mind this cannot contain spaces. We await for your confirmation.

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    Answered by prestigedocuments on August 19, 2014 at 02:03 PM

    I'd like it better with some caps in it.  How about PrestigeDocumentServices?  If that's too many characters then PrestigeDocuments will work.


    Thank you so much!  I really like this program.  It's just what I've been looking for.  As my business grows I may also move into one of the paid options.


    Thanks again!

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    JotForm Support

    Answered by david on August 19, 2014 at 04:19 PM


    The username "PrestigeDocumentServices" was acceptable and available.  I went ahead and made the change for you.  Please let us know if there is anything further we can assist you with and we will be happy to do so.

    Thank you for using JotForm!