What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Security of information

    Asked by Christine Lachman  on August 19, 2014 at 12:50 PM

    I am interested in using jotform to gather data from potential clients prior to meeting wih them.  If I were to create a form using jotform is the information secure.  I see that the Free Starter package states that there are 10SSL Secure submissions - could you elaborate for me?

    Thank you  Christine Lachman

    Submissions create a form JotForm create
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    JotForm Support

    Answered by Kiran on August 19, 2014 at 03:11 PM

    Hello Christine,

    Thank you for your interest in using JotForm.

    SSL forms are meant for transmission of information between the user and JotForm servers by encrypting at 256 bit. You can notice https:// with a lock sign indicating secure connection.

    The free plan is provided to receive 100 normal submissions, 10 SSL submissions per month. You can share the form with your users either normal http method or as SSL method with https.

    Hope this information helps. Please get back to us if you have other questions. We are happy to assist you.