What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not working

    Asked by keepsakek on August 19, 2014 at 01:33 PM



    Please advise why the forms have stopped working?


    Page URL:

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    Answered by KadeJM on August 19, 2014 at 03:58 PM

    You mentioned that your form has stopped working correct? 

    The reason wasn't really specified so I did some investigating of your form for you.

    I found that if I click on your "Register Button" it takes you to the JSForm which is because of the form's javascript code and I believe this might be the problem you are asking about.

    To fix this simply replace it with the form's direct link (see below). You can use that for your href link to your register button instead which will resolve this issue for you.


    Replace This -



    With This -



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    Answered by keepsakek on August 20, 2014 at 02:30 AM


    form is now working but I am not receiving the form by email, have checked email address on form and this is correct? never had these problems before but started getting the problems after 8th August
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    Answered by keepsakek on August 20, 2014 at 02:45 AM

    Hello I not receiving any formsf from the website?

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    JotForm Support

    Answered by ashwin_d on August 20, 2014 at 07:21 AM

    Hello keepsakek,

    As we cannot answer multiple questions in one thread, I have moved your question related to emails to a new thread and you will be answered here:  http://www.jotform.com/answers/418367 

    Thank you!