What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need information on previous inquiry to downgrade our company profile

    Asked by worldwidewest on August 19, 2014 at 05:19 PM

    Hi, To whom it may concern,

    We were informed that the site has downgraded our company frofile to the free profile which is available on your site.  We need the confirmation of cancellation of the subscription and receipt for July 6th per the companies management is requesting these documents.  If you could respond via email with the appropriate documents we would greatly appreciate your prompt response.  

    Thank you

    Jessica H.

    cancellation management
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    JotForm Support

    Answered by Welvin on August 19, 2014 at 06:41 PM

    Hi Jessica,

    All set. Please kindly check your email now.

    Thank you!