I have several issues with this form, and have filled out this question form of yours many times and not answers or help from your end.

  • martisawnings
    Asked on August 19, 2014 at 5:44 PM

    Please have someone give me a call that can help me with several issues and don't seem to get any help from you online..Marti Domyancic owner of this busuness  530-891-5120 thanks

  • Welvin Support Team Lead
    Replied on August 19, 2014 at 7:10 PM

    Hi,

    We have been responding to your forum posts, but it seems you do not receive our replies through emails.

    Anyway, I've fixed your issue with the form email. Your email address was listed into our bounce list due to the following reason:

    Result: 

    domy@sbcglobal.net is IN  the bounce list 

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email not accepted for policy reasons.  Please visit http://postmaster.yahoo.com/errors/postmaster-27.html [120]'

     

    I have also fixed your form notification settings. Your sender details are not well configured. You have to select a sender name and email.

    I have several issues with this form, and have filled out this question form of yours many times and not answers or help from your end Screenshot 20

     

    Please check this guide for more details about the bouncing issue: https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Lastly, please use the following tools:

    if you're email is in our bounce list, check and remove: https://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

    check your email logs for status and details: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

     

    Thank you!

  • Welvin Support Team Lead
    Replied on August 19, 2014 at 7:14 PM

    By the way, I forgot to mention that we do not provide a phone support so calling you is impossible for this moment. Please use this forum instead and make sure to check this thread instead of just waiting for emails. http://www.jotform.com/answers/418165 ;)

    Thank you!