What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does lightbox show up on mobile?

    Asked by sourceenterprises on August 19, 2014 at 10:19 PM

    When I have a lightbox form, and try to open it in mobile devices, looks horrible and I can't scroll horizontally. I have tried putting in the mobile widget but nothing. Is there a work around?

    Mobile lightbox form scroll and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 20, 2014 at 03:24 AM

    Hello sourceenterprises,

    Please be noted that LightBox box form does open in mobile devices but it is not optimized for mobile use. 

    I would suggest you to use your form's "Pop-up" embed code instead. Please check the screenshot below:

    I am reporting this to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!