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smbaKLAsked on August 20, 2014 at 2:02 AM
If I "view form" or "create PDF" - It's blank. I tried different browsers. (Chrome, Firefox and Explorer)
I tried the following in "Setup & Embed"
- Email
- Facebook
- Pop-up
- Frame
It always appears a blank page.
Please help!
Thank you.
Best,
Jenny
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Ashwin JotForm SupportReplied on August 20, 2014 at 7:15 AM
Hello Jenny,
I am able to replicate the issue you are having. It seems your form with it's direct URL also does not display any form fields.
Upon taking a closer look at your form, I found that you have added several conditions and they have several hide action items. Please check the screenshot below:
One of your condition seems to be hiding all the form fields from your form. That is the reason why your form appears to be blank. I disabled your conditions and the form fields appears just fine. Please take a look at the following cloned form: http://form.jotformpro.com/form/42313013745949?
I would suggest you to take advantage of our "Revision History" feature to check what changes you have made to your from and the revert back to a working version of your form. The following guide should help you: http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-
Hope this helps.
Do get back to us if you have any questions.
Thank you!