Airport Picker widget: Few airports not available or listed

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    landmarkgroup
    Asked on July 19, 2022 at 05:05 AM

    Hi Team,


    Few airports are not available in the Airport Widget which was available earlier.

    Example: BLR - Bengaluru International Airport


    Any changes done

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    Israel
    Answered on July 19, 2022 at 05:58 AM

    Hi landmarkgroup,

    Thanks for reaching out to Jotform Support. Please allow me some time to check on this and get back to you with relevant information.

    We appreciate your patience in this regard.


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    Israel
    Answered on July 19, 2022 at 06:04 AM

    Hi landmarkgroup,

    I have tested a form and I was not able to replicate the issue.  All airports are available in the Airport Widget including the BLR - Bengaluru International Airport. Could you please clear your browser's cache and cookies and try to check again.

    Please see the screencast below:

    1658224809_62d680a91571e_1651665.gif

    Let us know if the issue still persists so that we can escalate it.

  • Profile Image
    landmarkgroup
    Answered on July 19, 2022 at 06:12 AM

    Hi Israel,

    I tired it still I am unable to find it


    1658225533_62d6837d56df8_

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    Rica
    Answered on July 19, 2022 at 06:33 AM

    Hello landmarkgroup,

    I tested the Airport Picker widget and I can confirm that BLR - Bengaluru International Airport is not listed. Before we escalate this to our developers, could you kindly share other airports that are not part of the list that you want to be added?

    Once we hear back from you, we'll be able to help you with this.

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    landmarkgroup
    Answered on July 19, 2022 at 08:35 AM

    Hi Rica,

    We will need all India, Pakistan, Bangladesh, Philippines, all GCC countries airports to be added.

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    Marvin
    Answered on July 19, 2022 at 09:06 AM

    Hi landmarkgroup,

    Thanks for getting back to us. I've created a form and tested Pakistan, Bangladesh, Philippines are showing. Are we looking for a specific location?

    If you are looking for specific location or airport. Can you please list all the airport and then we can check if these airport are not included on the list and we will request to our developer to add the location/airport. However, when or if it's developed depends on their workload, how viable it is, and how many other users also request.

    See screencast:

    1658236463_62d6ae2ff2bd8_

    Once we hear back from you, we'll be able to help you with this.

  • Profile Image
    landmarkgroup
    Answered on July 20, 2022 at 03:22 AM

    Hi,

    As of now we figured out Bengaluru and Mangalore (Indian Airports) are missing, so please add them first. Further if we find anymore, will let you know.

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    Rica
    Answered on July 20, 2022 at 04:45 AM

    Hi landmarkgroup,

    Thanks for getting back to us. I created a ticket and escalated this to our Developer team. Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    We really appreciate your patience and understanding while we handle your request.

  • Profile Image
    landmarkgroup
    Answered on July 25, 2022 at 02:48 AM

    Hi Team,

    We need all of these below airports. Please add them.

    1658731663_62de3c8f5bea2_

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    Israel
    Answered on July 25, 2022 at 03:52 AM

    Hi landmarkgroup,

    Thanks for getting back to us. I've gone ahead and escalated to add those Airports to the Airport Picker widget. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    We appreciate your patience while we work on a solution.

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    landmarkgroup
    Answered on August 10, 2022 at 03:18 AM

    Hi Team,

    Do we have any updates on above?


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    Mary_Ed
    Answered on August 10, 2022 at 03:38 AM

    Hello Landmarkgroup,

    We are sorry that this is taking longer than expected. Although we don’t have a solution yet, rest assured that we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

    In the meantime, let us know if you have any other questions.

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    landmarkgroup
    Answered on August 22, 2022 at 08:31 AM

    Hi Team,

    Any updates on the request ? This is something which we require, earlier all the locations were available now its not.

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    Afzal
    Answered on August 22, 2022 at 08:40 AM

    Hi Landmarkgroup,

    Unfortunately, we still haven't heard back from our developers yet. Let me send a follow-up on your behalf. If there are any updates, we’ll circle back to this thread and let you know. 

    We appreciate your patience and understanding while we investigate this further.

  • Profile Image
    hayk
    Answered on September 19, 2022 at 02:53 AM

    Hi there,

    We have updated the list of airports. There can still be some missing airports but we will follow the main source and will update the list periodicaly. We appreciate your understanding. Thank you for reporting the issue.

    1663570258_63281152506ce_BLR.png

    Regards,

    Widgets Team