What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to cancel or downgrade my acount. How do I do this?

    Asked by FQFest on September 02, 2011 at 01:39 PM
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    Answered by yasinco on September 02, 2011 at 02:07 PM

    JotForm Support Will Assist You Soon!!!

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    Answered by allanftd on September 02, 2011 at 02:18 PM

    Hi FQFest,

    I have verified the status of your account and I can see that you have already requested for cancellation successfully and you will no longer be billed. You will be downgraded to a Free account effective 2011-09-20.

    Please let us know if we can be of further assistance.


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    Answered by FQFest on September 06, 2011 at 11:08 AM
    Yes, thank you. I figured out after I requested for help.

    Sorry about that!



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    JotForm Support

    Answered by NeilVicente on September 06, 2011 at 01:05 PM

    Hi Angelique,

    We're glad you were able to sort things by yourself. Should you have other concerns, please let us know. Always remember that the support team's willingness to lend assistance does not end with a paid subscription.

    Thank you very much for doing business with JotForm!