I would like to cancel or downgrade my acount. How do I do this?

  • Profile Image
    FQFest
    Asked on September 02, 2011 at 01:39 PM
  • Profile Image
    yasinco
    Answered on September 02, 2011 at 02:07 PM

    JotForm Support Will Assist You Soon!!!

  • Profile Image
    allanftd
    Answered on September 02, 2011 at 02:18 PM

    Hi FQFest,

    I have verified the status of your account and I can see that you have already requested for cancellation successfully and you will no longer be billed. You will be downgraded to a Free account effective 2011-09-20.

    Please let us know if we can be of further assistance.

    JOTFORM SUPPORT

  • Profile Image
    FQFest
    Answered on September 06, 2011 at 11:08 AM
    Yes, thank you. I figured out after I requested for help.



    Sorry about that!



    Best,

    Angelique



  • Profile Image
    NeilVicente
    Answered on September 06, 2011 at 01:05 PM

    Hi Angelique,

    We're glad you were able to sort things by yourself. Should you have other concerns, please let us know. Always remember that the support team's willingness to lend assistance does not end with a paid subscription.

    Thank you very much for doing business with JotForm!


    Neil