What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    updated e-mail

    Asked by Dan97408 on September 02, 2011 at 04:02 PM

    I just changed my e-mail in the personal information.

    Is that were I nned to change the e-mail to direct the submission form to my new e-mail adress

    because I didn't receive an e-mail after I tested it.

    Page URL:

  • Profile Image

    Answered by yasinco on September 02, 2011 at 06:05 PM

    You Must Save It And Wait 5 Minutes Then Try

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    JotForm Support

    Answered by abajan on September 02, 2011 at 08:33 PM

    Hi Dan97408

    Thanks for asking. To my knowledge, when the email address in your account settings is changed, only forms created after the change will contain the new recipient address in their default notification. Current forms will not be affected. You have to manually change the address in pre-existing forms. Please see the following user guide articles for details:

    Receiving Emails on Form Submissions
    Understanding Reply-To and Recipient Settings on E-mail Wizard

    Please let us know if you need clarification on anything and if there are other aspects of our product with which you would like assistance. Our team will be happy to help however we can.


    ~ Wayne