What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I hit submit it says that it cannot be submitted and I get an error message.

    Asked by lulu8181 on August 20, 2014 at 12:11 PM
    Also, when I hit submit it says that it cannot be submitted and an error message. How do I make it work?
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 20, 2014 at 02:35 PM

    I already sent a test using the stand alone version of the form and it worked with no problem

    However, I can see the form won't submit when doing it from your page it won't do it

    Checking further, looks like you must update your current DOCTYPE declaration in your page.

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"

    Please replace it by this one: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">