What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't think the paypal link is working.

    Asked by lulu8181 on August 20, 2014 at 12:12 PM
    I don't think the paypal link is working. How do I make it work?
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    JotForm Support

    Answered by Kiran on August 20, 2014 at 02:39 PM

    I checked your form and submitted the form to test it. It seems that the PayPal is not integrated into the form and it is embedded separately just below the form.

    You can integrate PayPal into the form by using Payment Tools.

    I request you to go through the guide on converting forms to order forms and follow the instructions to integrate PayPal with your form easily.

    Please get back to us if you need further assistance. We are happy to assist you.