Ho do I downgrade to the free Basic Plan?

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    oraforms
    Asked on September 02, 2011 at 06:53 PM

    I am currently a Premium user.  I want to downgrade to the free basic plan.  Please advise how to accomplish this.

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    allanftd
    Answered on September 02, 2011 at 09:46 PM

    Hi oraforms,

    We can cancel your subscription for you. For verification purposes, kindly provide your full name and the order reference # so that we can proceed with account cancellation.

    We hope to see you again here at JotForm!

    JOTFORM SUPPORT

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    allanftd
    Answered on September 03, 2011 at 08:39 AM

    Hi oraforms,

    Thanks for the feedback. We have just cancelled your Premium account. Your JotForm account will be downgraded to a Free account starting 2011-09-10.

    Please let us know if you need further assistance.

    JOTFORM SUPPORT