What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trouble with PayPal

    Asked by jessinovaca on August 20, 2014 at 01:12 PM

    Hi there,

     

    For some reason paypal is giving me this error when i try checking out form the jotform. Please see below:

     

    We're sorry, but we can't send your payment right now

    Return to merchant and try a different payment method

    We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

    Page URL:
    http://thevillageonargyle.com/tvoa--accommodation-application.html

    JotForm payment method different div
  • Profile Image
    JotForm Support

    Answered by david on August 20, 2014 at 04:25 PM

    Hi,

    I believe my colleague is already addressing your issue in this thread:

    http://support.jotform.com/answers/418541-Paypal-checkout-is-not-working#0

    We will update you there as soon as we have a resolution.