Trouble with PayPal

  • Profile Image
    Asked on August 20, 2014 at 01:12 PM

    Hi there,


    For some reason paypal is giving me this error when i try checking out form the jotform. Please see below:


    We're sorry, but we can't send your payment right now

    Return to merchant and try a different payment method

    We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).

  • Profile Image
    Answered on August 20, 2014 at 04:25 PM


    I believe my colleague is already addressing your issue in this thread:

    We will update you there as soon as we have a resolution.