Form Submission OAuth2 token Error

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    Quinn Longbothum
    Asked on August 20, 2014 at 03:55 PM

    Hi,

    The form submission for all of my forms are not acting correctly.

    I have been getting frustrated messages from my customers b/c errors show when trying to submit the Form and also b/c I did not receive the alert and so the process fell on my end.

    These forms are critical to my role at the company please advise ASAP - a phone call is preferred. 415-531-6981 cell

    When I log into Jotform.com I see the submissions are there but there are multiple of the same submission b/c the customer is getting error messages. And I did not receive any notification that a form was submitted.

    I have attached a screen shot of the most recent case this week.

    Thank you,

    Quinn

     

     

  • Profile Image
    jonathan
    Answered on August 20, 2014 at 05:42 PM

    Hi,

    The error OAuth2 token error is caused by expired tokens of Google Integration.

    To fix the problem please follow this steps in the form builder.. 

    1. Click on "Setup & Embed" tab

    2. Click on the "integrations" icon

    3. Select your GoogleSpreadsheet integration, then remove it.

    4. Follow this guide in order to re-integrate your form with Google spreadsheet

     

    Hope this help. Inform us if issue persist.

    Thanks!

     

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    ckolin
    Answered on August 20, 2014 at 05:51 PM
    I am unable to follow "this guide" [image: Inline image 2]
    ...
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    jonathan
    Answered on August 20, 2014 at 06:59 PM

    Hi,

    The image in your message did not get through. You can just use the Insert/edit image tool to upload and include pictures/images in your messages. See the screenshot below

    --

    As for the Google Spreadsheet Integration guide, please retry again by clicking on this link

    http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

     

    Please tell us if still not fixed.

    Thanks.