Forms not being pulled to Integration

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    Asked on August 20, 2014 at 04:52 PM



    We are having errors with the Integration on our Payroll Setup Forms. I have 

    removed and reconnected the integration multiple times but the forms still are not being

    pulled into Box. 


    Thank You,

    Steven Muller 

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    Answered on August 20, 2014 at 06:41 PM

    Hi Steven,

    I could not reproduced the same issue when I made a test of integration using a cloned of your form.

    Please refer to the series of screenshots below when I did the test.


    I have setup "Company Name" field as the Submission Folder in the app.


    I made a test submission using my test form. This is the result in my account.



    Perhaps you can try also clearing your browser's cache first to make sure no other lingering cache in the browser is interfering with the scripts that were running on the browser.

    Close the browser and then open, then login back to JotForm and retry the integration process again.


    Hope this help. Please tell inform us if the issue persist.