What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Forms not being pulled to Box.com IntegrationAsked by bookkeeper360 on August 20, 2014 at 04:52 PM
We are having errors with the Box.com Integration on our Payroll Setup Forms. I have
removed and reconnected the integration multiple times but the forms still are not being
pulled into Box.
box.com integration box integration
I could not reproduced the same issue when I made a test of Box.com integration using a cloned of your form.
Please refer to the series of screenshots below when I did the test.
I have setup "Company Name" field as the Submission Folder in the Box.com app.
I made a test submission using my test form. This is the result in my Box.com account.
Perhaps you can try also clearing your browser's cache first to make sure no other lingering cache in the browser is interfering with the scripts that were running on the browser.
Close the browser and then open, then login back to JotForm and retry the integration process again.
Hope this help. Please tell inform us if the issue persist.