Password Recovery

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    Asked on August 20, 2014 at 05:47 PM

    Can you please more helpful then sending my to a dead link?! 

    I am not simply having issues sending the recovery to my email, its NOT going to my email. I recently switched web hosts and my email was down for a few days and the submissions were bouncing back. So now when I attempt to have the recovery link sent it will not go through.

    I have all my contracts in this account and I really need to access it. 





  • Profile Image
    Answered on August 20, 2014 at 07:23 PM

    Hi Christine,

    I have responded to you here

    Follow this instruction to reset your username password


    1. Go to JotForm login page

    2. Click on the "Forgot Password" link

    3. Provide your email address where the reset email instruction will be sent.