What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I tell how close I am to needing to upgrade to a different plan?

    Asked by shannonlieberg on August 20, 2014 at 10:51 PM

    I remember seeing a bar chart that showed how many paid submissions I had left on my current plan, but now cannot find it. Do you know where that can be found and if the month is calculated from the 1st of the month or from when you sign up?


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    JotForm Support

    Answered by Welvin on August 21, 2014 at 06:23 AM


    You can check for account usage by going to My Account - Usage section: http://www.jotform.us/myaccount/usage/.

    You will also get notified via email when 90% of your submission limit is consumed. Lastly, submission reset is scheduled every first day of each month regardless of when you signed up for your free account or paid account.

    Thank you!