What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Folders dissapeared from account

    Asked by uhasda on August 20, 2014 at 11:38 PM
    Same problem here!! All folders and subfolders I have created were deleted
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    JotForm Support

    Answered by EltonCris on August 21, 2014 at 06:33 AM

    Hi Uhasda,

    Thanks for reporting it here. The problem has been forwarded to our developers. Once this is resolve, you will be informed here.

    Our apologies for any inconveniences caused. Thanks!

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    JotForm Support

    Answered by paulsimpson on August 27, 2014 at 08:41 PM


    All your folders have now been restored.

    Once again we are sorry for any inconvenience caused, and thank you for using JotForm.