What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change my account type

    Asked by IAAPAustin on August 20, 2014 at 11:50 PM

    Currently premium - want to switch back to the free account

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 21, 2014 at 06:48 AM


    I have now cancelled your Jotform subscription for your convenience. You will not be charged again. Your account should now be on the free plan. Kindly relogin to see the changes on your account status.

    If you have further questions, let us know here.