2 Invoices for 1 Account

  • lauschmedia
    Asked on August 21, 2014 at 10:11 AM

    Hi, please check our account: Since May 14 we are charged twice.

    Thanks for resolving this asap. Best, Jan

    Jotform Thread 418932 Screenshot
  • Jeanette JotForm Support
    Replied on August 21, 2014 at 12:17 PM

    Very sorry about that. I've canceled the duplicate (Premium) subscription and left Economy alive. I've made 2 refunds for $9.90 and 1 for $19.95 in order to compensate the 4 duplicated charges of $9.95 applied to your Paypal account since May.