- LogFinishAsked on August 21, 2014 at 12:53 PM
We have received almost 100 new submissions to one of our forms in the last 24 hours. Normally in that time we get 0-5. If they are spam, they are really well done. I have been with this company for 3 years and haven't seen anything like this. There is no corresponding influx of orders, phone calls, or marketing effort that would justify this.
Is our form compromised? I took it off the website until we resolve this. It is the form "Customer Contact Information". Thank you!
- JotForm SupportWelvinAnswered on August 21, 2014 at 02:16 PM
Your form is fully secured with the re-Captcha field and I don't think spammers can submit a spam like these. We have a security check if someone is using a proxy or an unknown browser. If someone detected using or doing so, they will be asked for verification.
I checked your form submissions and they looks like NOT a spam. Or, did you remove those spam submissions? I filtered submissions by August 21st.
- LogFinishAnswered on August 22, 2014 at 01:06 PM
Thank yo for your response. We discovered we were "featured" on one of those deal sites, so it was legitimate traffic. Thank you for your help!
- JotForm SupportdavidAnswered on August 22, 2014 at 02:11 PM
Glad to hear it. Let us know if you have any further questions and we will be happy to help.
Thank you for using JotForm!