Condition to Skip a page not working

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    Asked on September 03, 2011 at 07:40 AM

    I created a feedback survey form for our customers and created one condition with 6 rules in it. 

    The condition was set as follows ...

    1) If Event Type is NOT EQUAL TO   Anzac Show
                               NOT EQUAL TO   Boombastic Show
                               NOT EQUAL TO   Colonial Show
                               NOT EQUAL TO   Colonial Tales
                               NOT EQUAL TO   Gold Show
                               NOT EQUAL TO   Strike Me Lucky Show

    If ANY of these conditions match
                               Then skip to page 3.

    The problem is, that no matter what the selection is, it just skips to page 3.  We have over 15 different shows and these 6 above, are meant to have one additional page, than the others.  What I am finding is that the condition does not work and now all selections skip to page 3.

    Please help.

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    Answered on September 03, 2011 at 09:39 PM

    Hi Steve

    I tested a clone of your form and I have verified what you have stated. However, I discovered that replacing the Not Equals To rules for the six selections above with Equals To rules for the others, solves the problem.

    I'm not sure if this is a bug or if that's just the way rules in conditions are supposed to work but I will submit a ticket on it and see what our developers have to say on the matter.

    If you need additional help with this or anything else form related, please let us know. Our team will be happy to assist you.


    ~ Wayne

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    Answered on September 14, 2011 at 10:41 AM

    you need to choose "All" not "Any" if you want to work with "notEqual".

    Here is a clone of your form. If you choose except from "Anzac Show,Boombastic Show,Colonial Show,Colonial Tales,Gold Show,Strike Me Lucky Show", directly form goes to third page.

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    Answered on January 12, 2012 at 01:37 PM

    how do we create pages because when i click on 'Please select' nothing is shown



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    Answered on January 12, 2012 at 02:35 PM


    Your question is totally unrelated to the issue at hand. Please open a new thread so that you'll be provided proper assistance by our support team members.

    Thank you in advance for your cooperation.