What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Submission limits

    Asked by tmmi on August 22, 2014 at 02:57 PM


    I just upgraded to a premium account. Does this mean I can collect up to 1000 payment submissions per month? Will the premium subscription automatically renew September 22nd, or do I have to do it manually?



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    JotForm Support

    Answered by david on August 22, 2014 at 04:12 PM


    Yes, a "Premium" level subscription does indeed allow for up to 1000 payment or SSL based submissions.  Our subscriptions are set to automatically renew monthly and you will not have to manually apply it each month.  If you would like to cancel your subscription as any time, simply downgrade your account back to a "Free" account.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!