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    How to get my user name to show on my emails?

    Asked by PrestigeDocumentServices on August 22, 2014 at 03:15 PM

    Hi,  My user name is PrestigeDocumentServices.  What's showing in the emails I send in the "from" area is "prestigedocuments.  How can I get this fixed?  I want it to show "PrestigeDocumentServices".  See the first two emails in this screen shot.


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    JotForm Support

    Answered by Welvin on August 22, 2014 at 04:19 PM


    It seems like you're sending or publishing the form via email. It appears that the "From" name is based on the records on your Gmail Contact List. I don't think your form settings has to do with this. 

    If someone submitted a data to your form, the notification should come as:

    New submission: DOMInfo 

    ..since this is your form email subject settings:

    Thank you!