The Google spreadsheets integration doesn't work for me, my google drive is working fine

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    lorelandadmin
    Asked on August 23, 2014 at 02:12 AM

     

    Please help me resolve this problem. I am also having problem with my other form. 

     

    Thank you

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    lorelandadmin
    Answered on August 23, 2014 at 02:55 AM

    The other form that having the same error 

     

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    EltonCris
    Answered on August 23, 2014 at 08:41 AM

    Hi,

    I can't seem to reproduce the problem on my end. I have cloned your form here and integrated it with spreadsheet and everything goes normally as expected. The form integrates to spreadsheet without any problem.

    Screencast: https://docs.google.com/a/jotform.com/file/d/0B-COejOprTz3WVdLRE02UGE4QzQ/edit?usp=drivesdk

    Please try the following steps, this might help.

    1. Remove the Google Spreadsheet Integration with your form

    2. Clear your browser's cache

    3. Re-integrate your form to Google Spreadsheet.

    If this doesn't make any difference, let us know.

    Regards!

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    lorelandadmin
    Answered on August 23, 2014 at 11:08 PM

    Hi, same error occur. I even tried using different computers. 

     

     

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    EltonCris
    Answered on August 24, 2014 at 04:19 AM

    @lorelandadmin

    I have move your thread to a separate thread. We will answer your question shortly.

    Thanks!