What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The Google spreadsheets integration doesn't work for me, my google drive is working fine

    Asked by lorelandadmin on August 23, 2014 at 02:12 AM

     

    Please help me resolve this problem. I am also having problem with my other form. 

     

    Thank you

    Page URL:
    http://www.jotform.com//?formID=32308571369963

    doesn't work JotForm problem uploads jpg
  • Profile Image

    Answered by lorelandadmin on August 23, 2014 at 02:55 AM

    The other form that having the same error 

     

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    JotForm Support

    Answered by EltonCris on August 23, 2014 at 08:41 AM

    Hi,

    I can't seem to reproduce the problem on my end. I have cloned your form here and integrated it with spreadsheet and everything goes normally as expected. The form integrates to spreadsheet without any problem.

    Screencast: https://docs.google.com/a/jotform.com/file/d/0B-COejOprTz3WVdLRE02UGE4QzQ/edit?usp=drivesdk

    Please try the following steps, this might help.

    1. Remove the Google Spreadsheet Integration with your form

    2. Clear your browser's cache

    3. Re-integrate your form to Google Spreadsheet.

    If this doesn't make any difference, let us know.

    Regards!

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    Answered by lorelandadmin on August 23, 2014 at 11:08 PM

    Hi, same error occur. I even tried using different computers. 

     

     

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    JotForm Support

    Answered by EltonCris on August 24, 2014 at 04:19 AM

    @lorelandadmin

    I have move your thread to a separate thread. We will answer your question shortly.

    Thanks!