What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto suspended account due to forms that collect account login and password

    Asked by angusrussell on August 23, 2014 at 06:08 AM
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    JotForm Support

    Answered by jonathan on August 23, 2014 at 05:49 PM

    Your account and forms was suspended by the phishing filter because of the suspected phishing forms you have created.

    We do not allow forms to be used to capture account's login and password. 

    Tell us if this is not the purpose of your forms by providing us more details. If you can share to us also the URL of your website where you have used the form, we will check further and see if there is any reconsideration we can do.

    Thank you.