how do i cancel payments for a subscription customer what want to cancel

  • Profile Image
    deans5622
    Asked on August 23, 2014 at 02:12 PM

    if a paid customer that has a subscription and wants to cancel there subscription how do cancel payments if it is unlimited payments

  • Profile Image
    jonathan
    Answered on August 23, 2014 at 08:04 PM

    Hi,

    You can cancel the pending payments in the Paypal account.

    Check this paypal support guide https://www.paypal.com/us/webapps/helpcenter/helphub/article/?articleID=FAQ2327

    If I understand your question correctly I think this is what you were looking for.

     

    Inform us if you have further question.

    Thanks.