- kalypso_oneroiAsked on August 24, 2014 at 08:02 PM
I'm having an issue where some of my questions, the answers aren't being sent to the email that I use to get the interview to post to my admin.
Is there any way to have someone look and see what the issue could be?
- JotForm SupportjonathanAnswered on August 24, 2014 at 08:38 PM
The usual cause of submission emails lacking some of the answers/data from the submitted form is when the email notifier is no longer up to date on the current form due to several modifications/updates done on the form.
To fix this, just recreate or create anew Notification E-mailon the form. This will refresh the email notifier and will set all the available fields in the form to the email template.
Hope this help. Inform us if issue persist.
- kalypso_oneroiAnswered on August 24, 2014 at 08:52 PM
That seemed to solve the issue. I went ahead and sent two, one to my personal email and one to the admin email, so my bases are covered. Thank you!
- JotForm Supportashwin_dAnswered on August 25, 2014 at 12:09 AM
On behalf of my colleague, you are welcome.
I am glad to know that your issue is resolved.
Do get back to us if you have any questions.