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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Totaling products- Need Help Soonest.. please.

    Asked by michelleziadie on August 25, 2014 at 05:16 PM

    Hi. I have been waiting since 6 p.m. last night for help. I need help please!

    I have this open in the forum, however no answer: http://www.jotform.com/answers/419173-Populate-Product-totals-from-a-check-box#9

    I have also tried to get the total to workusing the conditions wizard to create an if 'student 1 is entering 'pre k' then '+62' in the subtotal category.

    I have 6 grades (pre-k, k, 1,2,3,4) and the option to add 4 children so this is 24 conditions minimum, i have added them all to populate the 'subtotal' field. but none calculating correctly.

    What is going wrong?

    My form is disabled and I need desperately to get it enabled again soonest! please please help!

    I have another question as well, why will the show/hide field work with a required field?

    I want if someone has 3 children, then 3 child registrations show up, and certain fields in all 3 child registrations are required. I can't figure out how to make that work.

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    Answered by KadeJM on August 25, 2014 at 06:19 PM

    Weunderstand that you need help with your problem pronto...

    However, we ask that you please do not open up duplicated threads about the same problem. We have staff on-hand working as quickly as we can and we will answer your thread as soon as we get to it depending on our current forum workload.

    I can see one of my colleagues has already posted a new answer to you about your issue.


    Additionally, I can see you have also asked another question and so I have split it to a new thread over here.

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    Answered by michelleziadie on August 25, 2014 at 06:22 PM

    Kiran had responded (but not answered completely) he also split my secondary question into a new thread. So now there are 2 threads with my same question, but not posted by me. Just wanted you to know.

  • Profile Image

    Answered by KadeJM on August 25, 2014 at 06:23 PM

    Thank you for the clarification and please be careful with that. We will follow you up on the associated threads as soon as we can then.