What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have been double billed

    Asked by alvaroconcentrix on August 25, 2014 at 05:54 PM

    I have been double bill please refund one of the charges, I do not have two accounts.

    24/08/2014 82300000 CP FS *JotForm 877-3 9.95 0.00 593.75
    24/08/2014 82300000 CP FS *JotForm 877-3 9.95 0.00 583.80
    billed JotForm style size table
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    JotForm Support Manager

    Answered by Jeanette on August 25, 2014 at 07:11 PM

    Please accept our apologies, I've made 2 refunds for the duplicate charges. This should not occur again.

    Kind regards.