Tables: Tab no longer there for my form

  • ycreehan
    Asked on July 25, 2022 at 2:33 PM

    Hello,

    I had two tabs for the table in the link below. One for "South Hills Catholic Academy Registration Form - 2022-2023" and one for "South Hills Catholic Academy Registration Form - 2021-2022."

    The tab for the 2021-2022 registration submissions is GONE! I looked back through the Revision History and couldn't see where someone would have deleted it.

    Can someone please restore it?

    Thanks,

    Yvonne.

  • Eiron_O JotForm Support
    Replied on July 25, 2022 at 5:51 PM

    Hi Yvonne,

    Sorry to hear about the trouble.

    We'll look into it and get back to you as soon as possible. 

    Thank you for your patience.


  • Eiron_O JotForm Support
    Replied on August 8, 2022 at 6:15 PM

    Hi Yvonne,

    We appreciate your patience. We can see that there are a lot of forms with the same name on your account. Can you provide the form ID of the form you're having issues with? Once we have the form ID, we'll be able to help you better.

    We'll be on the lookout for your response.

  • ycreehan
    Replied on September 1, 2022 at 2:16 PM

    I don't know what you mean by Form ID. The name of the form is: South Hills Catholic Academy Registration Form - Student #1, and the link is: https://form.jotform.com/202313652837150



  • Parker JotForm Support
    Replied on September 1, 2022 at 3:11 PM

    Hi Yvonne,

    Thanks for getting back to us.

    I took a look at your table and only see one additional tab that's called 4. Can you explain a bit more what this additional table was? You mentioned that it was South Hills Catholic Academy Registration Form - 2021-2022 but I'm not seeing a form on your account with this name. Was this tab connected to a form or how was data gathered on this tab?

    Once we have more information we'll have a better understanding of what we're looking for and be able to move forward with a solution.