- opresidenteAsked on September 04, 2011 at 04:37 PM
dear friends, we are using a jotform form for subscription to the (free) events of our environmental festival.
We are a volunteering organization envolved in environmental protection.
Only now we've realised that we have only 100 subscription for free. We hope we will get more subscription, so we ask you to kindly help us and possibly give us some more subscription for free. If it's not possible, how can we get more subs.?
- JotForm SupportNeilVicenteAnswered on September 04, 2011 at 06:00 PM
Being a nature lover myself, I commend your efforts in helping to protect our environment, especially in this day and age when climate change is a very important issue.
Unfortunately though, JotForm cannot offer free submissions that exceed the 100 monthly limit. The only way to avail more than that is to upgrade your account to Premium. A premium subscription will allow you to receive up to 1000 submissions in a single month.
If you have other questions regarding this issue, please let us know. Our support team members are always eager and ready to lend assistance whenever needed.
Thank you for using JotForm and good luck with your events.
- opresidenteAnswered on September 05, 2011 at 05:35 AM
thank you, neil.
is it possibile just to upgrade for 1 month, for the moment?
please, let me know.
- allanftdAnswered on September 05, 2011 at 05:43 AM
Yes, you can upgrade your account for just a month by selecting the monthly recurring subscription plan. Just log in to your JotForm account and head straight to the pricing page http://www.jotform.com/pricing. You can pay either by using a credit card or a Paypal account.
Please let us know if you have further questions or concerns. Thank you for considering an upgrade!
- JotForm SupportNeilVicenteAnswered on September 05, 2011 at 05:13 PM
Please be warned that all paid subscriptions are automatically set to recur. That means you have to downgrade the account manually to avoid getting charged for more than one month.
What I advise you to do is to upgrade, then cancel right away. This way, you'll be sure that you only get charged for a single month. Cancelling won't immediately affect your account's status, but will make sure that the subscription will not recur. Your account will retain Premium status until the one month you paid for lapses.
Kindly inform us if you need further assistance with regards to this topic.