What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can your server handle spike in submission volume?

    Asked by gatewaychurch on August 26, 2014 at 01:25 AM

    Hi we are running an event soon and may require to have somewhere between 900 and 1200 forms submitted in a 15-20 minute period.

    Just wanting to make sure that the server can handle the load and traffic.

    Regards

    Lee

    and
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    JotForm Support

    Answered by ashwin_d on August 26, 2014 at 03:11 AM

    Hello Lee,

    We have cloud of servers which should be able to handle any spike in submission volume. You are talking about 60 submissions per minute and I believe that should notbe an issue.

    Upon checking, I found that you only have a free account. Please be noted that in free account you can receive only up to 100 submission in a month. You may like to upgrade your account based on your submission requirement. Please take a look at our pricing page for more information on available plans and its submission limits: www.jotform.com/pricing

    Do get back to us if you have any questions.

    Thank you!

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    JotForm Founder

    Answered by aytekin on August 26, 2014 at 04:26 AM

    That's not really a spike for us. When the Facebook marketing team used JotForm on their townhall meeting with Obama to get questions from online viewers, that was a spike :) And, we handled that well. So, no need to worry.

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    Answered by gatewaychurch on August 27, 2014 at 04:15 AM

    great thank you. yes we will be registering a new paid account specifically for an event. thank for your help