Can your server handle spike in submission volume?

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    Asked on August 26, 2014 at 01:25 AM

    Hi we are running an event soon and may require to have somewhere between 900 and 1200 forms submitted in a 15-20 minute period.

    Just wanting to make sure that the server can handle the load and traffic.



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    Answered on August 26, 2014 at 03:11 AM

    Hello Lee,

    We have cloud of servers which should be able to handle any spike in submission volume. You are talking about 60 submissions per minute and I believe that should notbe an issue.

    Upon checking, I found that you only have a free account. Please be noted that in free account you can receive only up to 100 submission in a month. You may like to upgrade your account based on your submission requirement. Please take a look at our pricing page for more information on available plans and its submission limits:

    Do get back to us if you have any questions.

    Thank you!

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    Answered on August 26, 2014 at 04:26 AM

    That's not really a spike for us. When the Facebook marketing team used Jotform on their townhall meeting with Obama to get questions from online viewers, that was a spike :) And, we handled that well. So, no need to worry.

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    Answered on August 27, 2014 at 04:15 AM

    great thank you. yes we will be registering a new paid account specifically for an event. thank for your help