What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I reset my password when I haven't received an email?

    Asked by Denay Mack on September 04, 2011 at 06:16 PM

    I forgot my password and would like to reset. I entered my email address to request a new password but I have not received an email in reply.

    What can I do?

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    JotForm Support

    Answered by NeilVicente on September 04, 2011 at 06:40 PM

    Hi Denay,

    Your account username is dmacker2012. If you still have not received the password reset e-mail, please check your Junk/Bulk/Spam mail folder. If you can't find it there, try requesting a password reset again.

    Hope you recover your account log in details soon.


    Neil