What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will my account be upgraded?

    Asked by nctennis on August 26, 2014 at 10:36 AM

    I just upgraded my account, username: nctennis, to the $9.95 level, but it still shows I'm only allowed 100 submissions per month. When will this be updated?

    my account upgraded Submissions Updated
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    JotForm Support

    Answered by ashwin_d on August 26, 2014 at 10:54 AM

    Hello nctennis,

    Upon checking your account, I found that your account is successfully upgraded to premium monthly subscription.

    Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!