What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my premium account

    Asked by cetiner on September 05, 2011 at 04:23 AM

    I want to cancel my premium account to the free account

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    JotForm Support

    Answered by mliz on September 05, 2011 at 04:31 AM

    Hi cetiner,

    Your subscription is paid with Paypal, if you wish to cancel it please do
    the following:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again.
    But your account will stay Premium until the time you have paid for expires.

    Let us know if you have further questions.


    Thanks for using JotForm.

    Regards,
    Mliz