What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Buttons Radio Widget: only top of the widget is visible when it's shown based on the conditional logic

    Asked by benjaminaurelius on August 26, 2014 at 03:20 PM



    the buttons radio widget is not compatible with conditions (which should demask the widget field). At least not in Firefox and Internet Explorer, which you can see if you open the following example form in one of these two browsers and click on the "Open"-Button.




    I hope someone could have a look into it.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 26, 2014 at 06:33 PM

    I have made a test form here  and I used IF (field) is EQUAL TO condition

    Make sure you create the form and all the fields that will go in the condition before actually establishing it.


  • Profile Image

    Answered by benjaminaurelius on August 26, 2014 at 06:48 PM

    Thank you for your reply. But please look at my example form again. What I dont mean is that button radios could be used for conditions BUT that if they are part of a condition, they dont work in Firefox and IE. Example: I hide a button radio and should be shown only if a condition is met. In both Firefox and IE there is only a line appearing. My guess is, because the button radio widget is "prerendered" on siteload, but I dont know for sure.


    Here is a screencast. At first I am using Google Chrome, which works fine, then I switch over to Firefox. There you can see the problem.



  • Profile Image
    JotForm Support

    Answered by Welvin on August 26, 2014 at 10:43 PM

    Thank you for the additional explanation. I have now submitted this thread to our developers. You will be notified via this thread when the issue if fixed or when updates has been made.

    Thank you!