- tyrogelAsked on August 26, 2014 at 05:53 PM
Hi, I love the paypal integration but what happens if a client suddenly wants to cease their auto payments? Can I do this somehow here, or do I need to handle it within my PayPal acct?
- JotForm SupportWelvinAnswered on August 26, 2014 at 10:16 PM
This Paypal support post should help you: https://www.paypal-community.com/t5/Subscriptions/How-can-a-merchant-cancel-a-subscriber/td-p/168652?profile.language=en-gb.
Otherwise, ask your client to cancel the subscription the subscription to Paypal Account dashboard. This guide: https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ2058&topicID=&m=ARA